Boutique Manager

Key Responsibilities

Team Leadership & Development

• Coach & Inspire:
  Lead a high-performing team through regular coaching, feedback, and individualized development plans.
• Talent Pipeline:
  Recruit, onboard, and mentor talent to ensure robust succession planning and a positive team culture.
• Operational Excellence:
  Manage floor coverage and rosters to meet changing business needs while empowering the team via daily briefings and 1-on-1s.

Client Experience & Brand Advocacy

• Role Model Excellence:
  Lead from the front by demonstrating the selling ceremony and building a client-centric mindset.
• Client Retention:
  Drive database growth and data quality to foster long-term loyalty and repeat business.
• Service Standards:
  Oversee customer flow and after-sales service to ensure a seamless, best-in-class luxury experience.

Business Development & Strategy

• Drive Growth: