Boutique Manager

Key Responsibilities
Team Leadership & Development
Coach & Inspire: Lead a high-performing team through regular coaching, feedback, and individualized development plans.
Talent Pipeline: Recruit, onboard, and mentor talent to ensure robust succession planning and a positive team culture.
Operational Excellence: Manage floor coverage and rosters to meet changing business needs while empowering the team via daily briefings and 1-on-1s.
Client Experience & Brand Advocacy
Role Model Excellence: Lead from the front by demonstrating the selling ceremony and building a client-centric mindset.
Client Retention: Drive database growth and data quality to foster long-term loyalty and repeat business.
Service Standards: Oversee customer flow and after-sales service to ensure a seamless, best-in-class luxury experience.
Business Development & Strategy
Drive Growth: Maximize top-line sales with a strategic focus on High and Medium Jewelry segments.
Market Insights: M...