Boutique Manager

Boutique Manager - Luxury Jewelry Boutique (Kuala Lumpur)

Our client, a renowned luxury jewellery maison within a global luxury group, is seeking an experienced Boutique Manager to lead their boutique in delivering exceptional service, strong commercial results, and best‑in‑class operations. This role requires a hands‑on leader who can inspire a team, build lasting client relationships, and uphold the maison's high standards.

Key Responsibilities

• Lead, coach, and motivate the boutique team through regular guidance, performance conversations, and development planning.
• Manage recruitment, onboarding, and team scheduling to ensure strong floor coverage and consistent service delivery.
• Drive an elevated client experience by overseeing client flow, service standards, and personalised engagement throughout the customer journey.
• Grow boutique sales by identifying opportunities, maximising performance across jewellery categories, and deve...