Boutique Manager

Responsibilities

• Build, develop, and lead a high-performance sales team with a strong focus on clienteling and conversion
• Drive boutique revenue through disciplined KPI management, pipeline development, and sales leadership on the floor
• Cultivate and maintain relationships with high-value clients, focusing on repeat business and long-term loyalty
• Lead from the front by actively engaging clients during peak periods and high‑value transactions
• Oversee all boutique operations including inventory control, merchandising standards, and brand execution
• Recruit strategically, prioritizing quality of hire over speed to protect brand integrity
• Partner with senior leadership to execute commercial strategies and capitalize on market opportunities

Qualifications

• Proven leadership experience in fine jewellery, luxury watches, or comparable high‑ticket retail environments
• Strong...