Boutique Manager

Responsibilities

Build, develop, and lead a high-performance sales team with a strong focus on clienteling and conversion

Drive boutique revenue through disciplined KPI management, pipeline development, and sales leadership on the floor

Cultivate and maintain relationships with high-value clients, focusing on repeat business and long-term loyalty

Lead from the front by actively engaging clients during peak periods and high‑value transactions

Oversee all boutique operations including inventory control, merchandising standards, and brand execution

Recruit strategically, prioritizing quality of hire over speed to protect brand integrity

Partner with senior leadership to execute commercial strategies and capitalize on market opportunities

Qualifications

Proven leadership experience in fine jewellery, luxury watches, or comparable high‑ticket retail environments

Strong track record of delivering agains...