Boutique Supervisor

Buccellati is an Italian jewellery, high‑jewellery and silversmithing Maison founded in 1919, admired in the world for its craftmanship and the uniqueness of its creations. The Maison’s unrelenting desire to create objects of rare beauty has made Buccellati renowned for a style that is distinct, inimitable and imbued with sophisticated Milanese heritage, at once glamourous and contemporary.

• Assist the Store Manager in the day‑to‑day store operations, ensuring alignment with Company policies and Store Management guidelines.
• Manage staffing issues, including planning shifts and rotas to maintain optimal store performance.
• Address customer issues and complaints promptly to enhance customer satisfaction.
• Demonstrate key product/service features and link them to customer challenges to drive sales.
• Provide advanced product/service information and respond to complex customer inquiries.
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