BPO Agent

Description

• Respond to customer inquiries in a timely and professional manner.
• Provide support for various technical issues related to services and products.
• Assist in back office tasks to streamline customer service operations.
• Utilize sales techniques to promote services and close sales when applicable.
• Maintain accurate records of customer interactions and transactions.

Requirements

• Educational Qualifications:High school diploma or equivalent preferred.
• Experience Level:02 years.
• Skills and Competencies:Proficient in English, strong customer service skills, excellent problem-solving abilities.
• Qualities and Traits:Organized, detail-oriented, with strong technical skills.
• Responsibilities and Duties:Ability to handle call center operations and back office support.