BPO Customer Care Associate - Metlife Insurance

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.



We are currently seeking a BPO Customer Care Associate - Metlife Insurance to join our team in Manila City, National Capital Region (PH-00), Philippines (PH).



**Roles & Responsibilities:**



+ These individuals have a working knowledge of one technical skill.

+ They work on routine and non routine matters.

+ They handle routine questions and issues, referring complex or unexpected matters to higher level employees for assistance. • They may regularly interact with customers and first line management.

+ Resolves more complex client situations by applying demonstrated knowledge and skills generally acquired through job experience.

+ Ensures accurate and timely completion of transactions to meet or excee...