BPO Customer Care Senior Representative

Position Overview:



As a Customer Service Representative, you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a caring and considerate manner. In short, we are looking for a commitment to make every customer interaction enjoyable!



Position: Digital Customer Service Representative

Position Status: Full Time – Work from Home

Hours of Work: Monday-Sunday 8:00am-12:00am EST / Monday - Sunday 9:00am-1:00am AST

Department: PCX/JF Loblaw



Responsibilities:



• Deliver first class service by accurately assessing and responding to customer needs, using sound judgment when recommending appropriate solutions.

• To fulfill customer requests, respond to inquiries/complaint...