BPO CX Operations Lead — Remote-First

A fintech company in Pakistan is seeking a BPO Assistant Manager to manage customer experience operations at BPO sites. The role involves overseeing daily operations, leading training programs, and monitoring performance metrics like customer satisfaction. Candidates should have over 3 years of experience in BPO operations and strong leadership skills. The position promotes a remote-first work culture and offers competitive benefits, ensuring a balanced work-life environment.
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