BPO - Enterprise Service Delivery Associate (Hybrid Setup)

If you know The Avengers, you know that saving the day isn’t just about superheroes. It’s about the guy who keeps everyone aligned, steps in when things escalate, and ensures the mission succeeds.  

That’s what an Enterprise Service Delivery Associate (ESDA) is all about. And Unity Communications is looking for just that. 

In this role, you’re the trusted advisor who ensures enterprise customers receive exceptional service every single day. Supporting a major national partner, you’ll align teams, manage escalations, oversee service delivery, and drive successful outcomes—all while building strong, strategic client relationships. 

Ready to save the day? Apply now! 

How You Spend Your Eight Hours 

• Serve as the primary point of contact for enterprise customers 

• Oversee day-to-day delivery of IT managed services 

• Ensure successful customer o...