BPO HRO Team Leader – Mandarin/English - Penang

Job Title: HRO Team Lead (Mandarin/English)

Location: PG Livingston, Malaysia
Industry: Multinational Technology Company
Employment Type: Full-Time
Start Date: ASAP

Salary & Benefits:
Up to MYR 5,500/month
KPI Performance Bonus
Shift Allowances
Other miscellaneous company benefits

Working Hours:
8:00 AM – 5:00 PM
(Monday to Sunday | 5 working days per week)

Job Overview:
We are looking for an experienced HRO Team Lead to join a multinational technology company based in PG Livingston. The ideal candidate will have strong leadership capabilities, BPO experience, and the ability to manage daily team operations in a fast-paced environment.

Key Responsibilities:
Lead and manage a team within the HR Operations (HRO) function
Monitor team performance and ensure KPIs and service levels are achieved
Provide coaching, guidance, and performance feedback to team members