BPO - Inbound and Outbound Call Center Agent (Hybrid Setup)

Job description

Are you a customer service superstar who thrives on helping others and excels at connecting with people? Do you have a knack for smooth, professional conversations that leave a positive impact? If so, we want to meet you

As an Inbound and Outbound Call Center Agent, you'll be the friendly voice connecting with customers and managing interactions. Working Eastern Time hours, you'll deliver top-notch services that make a real difference. As you excel in outbound calls, you'll start managing inbound calls and handling data entry. All of this while working remotely

Ready to be the customers' favorite agent? Apply today

How You Spend Your Eight Hours

• Master the client's business systems, technology, workflow, and standard operating procedures

• Provide first-level customer support through inbound/outbound calls, connecting with potential customers who have expressed interest in the client's painting services