Bpo Manager

**Vacante para la empresa Global Consults en Guadalajara, Jalisco**:
**About the company**
Recognized company in the customer service and call center sector, with a history of excellence in the provision of technological services.
We offer a dynamic and collaborative work environment, providing opportunities for professional growth and personal development for our team.
**Location**: Guadalajara, Jalisco.
**Job requirements**
- University education with a degree.
- Advanced English.
- Advanced call center experience.
- Advanced personnel management skills.
**Job responsibilities**
- Supervise the provision of service in compliance with contractual commitments.
- Ensure compliance with SLA parameters in the account.
- Review and supervise projects to ensure quality and timely delivery.
- Resolve technical and operational problems efficiently.
- Manage the allocation and retention of resources for effective delivery.
**Ad...