BPO Operations Manager: Data-Driven Leader & Coach

A leading contact center company in the Philippines is seeking an experienced Operations Manager to lead daily operations, ensuring quality standards and KPIs are met. This role requires a Bachelor's degree and a minimum of 5 years of experience in a BPO environment. The ideal candidate will demonstrate a strong background in performance management and the ability to coach and develop a diverse team. This position is located in Ortigas, Pasig, and eligible for HMO after six months tenure.
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