BPO Sales Trainer

BPO Sales Trainer

CallForce is an award-winning BPO service provider delivering innovative and customised contact centre solutions from South Africa to the global market. Join us as an Outbound Sales Consultant and be part of a thriving team with many career development opportunities.

We're looking for a vibrant Sales Trainer to join our team in Johannesburg to confidently deliver training that continuously improves the content and delivery styles for new trainees and existing agents. 

Responsibilities

• Facilitate training group as per Client curriculum requirements


• Transfer of skills into different campaigns and accounts required for various industries


• Conduct Training Needs Identification as per project requirements and report findings


• Attend Quality Calibration sessions and ensure variance is less than 5%


• Take Calls for mi...