BPO - Senior Customer Experience & Sales Specialist (Outbound/Inbound) (Hybrid Setup)

Are you a seasoned customer service and sales professional who thrives on meaningful customer interactions and delivering results?

Do you bring confidence, clarity, and professionalism to every conversation? If you’re experienced, adaptable, and driven to make an impact, we’d love to connect with you.

As a Senior Customer Experience & Sales Specialist, you’ll serve as a key point of contact for customers—guiding conversations, building trust, and converting inquiries into booked appointments. Working Eastern Time hours, you’ll play a critical role in delivering high-quality service while managing both outbound and inbound interactions, along with essential data entry tasks in a remote setup.

How You’ll Spend Your Day

• Master the client’s systems, workflows, and standard operating procedures

• Deliver first-level customer support via inbound and outbound calls, engaging with ...