BPO Team Leader: Coach, Performance & Growth

A leading digital technology firm in Kuala Lumpur seeks a Team Leader to oversee daily operations and enhance team performance. The ideal candidate will have 2 to 3 years of leadership experience, a strong customer-first mindset, and be proficient in English and Chinese, preferably Mandarin. Responsibilities include coaching team members, resolving operational issues, and ensuring productivity standards are met. This role requires excellent communication skills and a focus on fostering a collaborative environment.
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