BPO Trainer

Offshore Business Processing

Full-time Pasig City, Metro Manila Other-General

Posted:

March 03, 2026

Location:

Pasig City, Metro Manila, Philippines

Job Description

                    To train, support and mentor associates on required skills per client request 
To assist the Training Supervisor with tasks and responsibilities related to the post 
To set a timeline or training calendar cycle, which promotes increased operational efficiency 
To carry out strict process compliance on all levels within the team 
To update and review training plans that adapt to business needs 
To participate and contribute on weekly, bi-weekly and monthly business review meetings 
To administer Learning and Performance Needs Analysis (LPNA) on current employees 
To conduct and develop effective training techniques or methods for new hires and existing associates 
To identify and provide essential information for the trainees' development and needs 
To develop and update training curriculum through coming up with the best resolutions and applying it accordingly 
To ensure high customer satisfaction t...
                

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Job Overview

Job Type: Full-time

Location: Pasig City, Philippines

Posted: March 03, 2026

Deadline: April 12, 2026