Job Description
We represent a well‑established international luxury jewellery brand with a strong heritage and global retail presence. This role offers an opportunity to lead a boutique, drive commercial performance, and build a high‑performing retail team while delivering exceptional luxury customer experiences.
Key Responsibilities
Sales & Business Performance
Analyse sales reports and identify growth opportunities
Lead clienteling initiatives to build long‑term customer relationships
Client Experience & Brand Representation
Deliver and uphold a premium, personalised luxury experience
Ensure boutique presentation reflects brand standards and storytelling
Resolve customer issues with professionalism and discretion
Recruit, coach, and develop retail sales teams
Provide performance feedback and ongoing product training
Foster a culture of accountability, teamwork, and service...
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