Branch Manager

JOB PURPOSE

Manage the assigned branch, maximize the profitability and widen MBSB footprint across specific target customer segments. Accountable for enhancing the sales & marketing of all retail banking products by capitalizing on direct and cross sell opportunities and ensuring efficient customer services.

Core Responsibilities

Branch Management

• Develops and implements strategies to ensure that liabilities and asset growth are as per the Branch business targets.
• Monitors and evaluates branch performance and ensure continuous support to staff to achieve branch targets and objectives.
• Develops a service-oriented and performance driven culture by ensuring that all service quality targets are met by the branch.
• Identifies and manages potential risk areas by establishing appropriate controls and enduring compliance with laid down procedure manuals.
• Provide insight and information of the market environment to Hub Branc...