Branch Manager

Company Description
Phoenix Capital Limited is a microfinance company headquartered in Kenya, with branches in Nairobi. The organization is dedicated to providing ethical and innovative financial services tailored to formally employed individuals, business owners, and under-served employees. Phoenix Capital Limited is committed to fostering financial growth and development within communities by ensuring inclusivity and accessibility of services. The company values professional excellence and customer satisfaction as it continues to empower diverse client bases.
Role Description
This is a full-time on-site role for a Branch Manager, Logbook Loan Product, based in Nairobi County, Kenya. The Branch Manager will oversee branch operations, implement growth strategies of the logbook product, supervise staff, and ensure excellent customer service. Day-to-day tasks include managing financial targets, building client relationships, maintaining compliance with regulations, and overseein...