Branch Operations Lead & Team Coach

Responsibilities

• Being in charge of the day to day operations of the branch
• Preparation of work schedule, ensures that there is enough number of NA’s on the floor
• Coach, motivates, guide and evaluate staff performance
• Welcomes customers and guests, in charge of receiving payments
• Generate additional sales opportunities by promoting and suggesting other appropriate services
• Handles customer concerns
• Checks and monitors supplies inventory, immediately advise the head office of unavailable items/stock in the branch
• Perform any other tasks that management may require