Branch Service Supervisor

Branch Service Supervisor

Murray, UT

Description

ICM Solutions, the leader in crushing, underground mining rebuild, and white paving equipment, service, and solutions across the Mountain West, is seeking a hands-on, customer-focused Service Supervisor to lead our Salt Lake City branch service operations. This role is responsible for overseeing daily service activities, managing a team of technicians, ensuring timely and high-quality service delivery, and maintaining strong relationships with customers. The ideal candidate will bring a strong background in service operations, team leadership, and a commitment to safety and customer satisfaction.

Key Responsibilities

+ Supervise and support service technicians in both shop and field operations.
+ Schedule and coordinate service work to ensure timely response and efficient resource utilization.
+ Monitor work order progress, ensure accurate documentation, and manage timely invoicing.
+...