Brand Development Manager

Own and protect the company's online reputation, ensuring a consistent brand voice, credibility, and trust across all digital platforms. Lead reputation strategy, narrative control, and response management to strengthen brand perception globally.
Key Skills Required
Online Reputation Management (ORM) across platforms such as Google Reviews, Clutch, G2, Trustpilot, Yelp
Strong command of brand messaging, tone of voice, and brand guidelines
Crisis communication and handling negative reviews or brand risks
Content review, approval workflows, and narrative consistency
Planning and managing client testimonials, reviews, and case studies
Stakeholder coordination with marketing, sales, and leadership
Tools & Platforms Experience
Google Business Profile
Review platforms: Trustpilot, Clutch, G2
Social media management tools: Hootsuite, Sprout Social
Documentation & workflow tools: Notion, Click Up
Experience Benchmark
3-5 years of relevant experience