Broker's Assistant AU (Insurance/Financial Exp) - Work from Home / Dayshift

The Broker’s Assistant is an insurance support professional who partners with brokers to deliver seamless policy administration, claims coordination, and compliance management, ensuring accuracy across all systems and documentation. This role plays a key part in maintaining regulatory standards while driving efficient, high-quality service for clients and internal stakeholders.

• Assist brokers in preparing insurance quotes and processing new business, renewals, and endorsements.
• Manage and organise all policy documentation, compliance records, and client correspondence.
• Coordinate with insurers and underwriters to lodge and follow up on insurance claims.
• Maintain accurate and up-to-date records within CRM systems and demonstrate proficiency with Steadfast broking systems.
• Ensure all workflows, documentation, and audit trails align with industry and company standards.
• Monitor compliance-related tasks to ensure ...