Business Administration Support

Business Administration Support
Role: Business Operations Associate
Location: eClerx Philippines (Remote/Hybrid options as per company policy)
About the Role: We are looking for a detail-oriented Business Administration Support professional to provide top-tier operational assistance. You will be the backbone of our customer service quality, ensuring that orders are processed accurately, enquiries are resolved swiftly, and the branch runs like a well-oiled machine.
Key Responsibilities:
Customer Excellence: Act as the first point of contact for general enquiries, resolving issues through research and alternative solutions.
Order Management: Process orders with high accuracy and coordinate with various departments to ensure seamless service delivery.
Operational Support: Assist with billing, contract administration, and data entry to support business growth and customer retention.
Problem Solving: Identify and escalate unresolved problems while maintaining a focus...