Business Analyst

Description
An established and growing SaaS organization is seeking a highly analytical and commercially minded Business Analyst to join its finance and operations team. This is a high-impact role designed to elevate business intelligence capabilities across the organization, with a strong focus on market insights, pricing strategy, and customer analytics.

This position is ideal for a sharp, strategic thinker who can bridge the gap between data and decision-making, helping leadership better understand performance drivers and opportunities for growth.

Key Responsibilities

+ Gather and document business requirements to support cross-functional initiatives

+ Analyze customer usage, behavior trends, and engagement patterns to inform strategic decisions

+ Develop ideal customer profiles (ICP) and geographic market insights

+ Conduct pricing analysis and support optimization strategies across products and services

+ Monitor a...