Business Analyst

Job Description:

The Business Analyst acts as a bridge between business needs and technology solutions, ensuring processes and requirements align with organizational objectives. This role involves analysing business processes, identifying areas for improvement, gathering requirements, and supporting the implementation of improvements. Additionally, the BA provides PMO-aligned support by facilitating documentation of policies and SOPs using approved templates, ensuring alignment with business requirements.

Responsibilities:

• Analyse current business processes and identify opportunities for improvement.
• Examine data to assess trends, identify risks, and support informed decision-making.
• Collaborate with stakeholders to gather, validate, and document business requirements.
• Develop and maintain detailed process maps, workflows, and documentation using standards such as BPMN.
• Perform gap analysis between curre...