Business Analyst - CRM MS Dynamics 365

A highly skilled Dynamics 365 Certified Consultant with extensive experience as a Business Analyst in leading banking organizations. Proficient in leveraging Dynamics 365 CRM to drive business transformation, streamline processes, and deliver exceptional value to stakeholders. Adept at bridging the gap between business needs and technical solutions, with a proven track record of delivering high-quality services and fostering strong client relationships.

Key Skills and Expertise

Product Vision and Stakeholder Alignment

• Define and communicate a clear product vision aligned with business goals.
• Translate business objectives into actionable roadmaps while ensuring continuous stakeholder engagement.
• Collaborate with development teams to maintain focus on desired outcomes and make informed decisions to keep projects on track.
• Prioritize and manage the product backlog, ensuring items are well-defined, value-...