Business Analyst - Customer Experience

Overview

We are hiring for a Business Analyst – Customer Experience role at Yorkshire Water . This permanent, full-time position (37 hours per week, Monday – Friday) is based in West Yorkshire with hybrid working (1-2 days in the office per week; Bradford then relocating to Leeds Summer 2026).

Location and work type

Location: West Yorkshire / Hybrid Working (1-2 days in the office a week – Bradford then relocating to Leeds Summer 2026)

Work type: Permanent. 37 hours per week, Monday – Friday.

What we do

Yorkshire Water provides essential water and wastewater services to millions in the region. We look after communities, protect the environment, and aim to deliver reliable service 24/7. Our Technology function helps meet changing customer and regulatory expectations.

As our Business Analyst – Customer Experience you will

• Lead business analysis activities across multiple pro...