Job Description
· -Analyze courier operations data (shipments, deliveries, delays, costs).
· -Prepare performance reports and dashboards for management.
· -Analyze customer, sales, and operational data to improve efficiency.
· -Work with operations, sales, and IT teams to gather requirements.
· -Support decision-making through data-driven insights.
· -Monitor KPIs such as delivery time, cost per shipment, and service quality.
· -Recommend process improvements to enhance customer experience
Requirements & Qualifications:
· Bachelor's degree in Business, Data Analytics, Supply Chain, or related field.
· Strong analytical skills with experience in Excel and understanding of courier/logistics KPIs.
· Good communication skills with ability to work cross-functionally and improve processes through data insights.
Job Type: Full-time
Work Location: In person
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