Business Analyst (Operations Specialist)

Senior Business Analyst – Research Operations

ISS | Institutional Shareholder Services is recruiting an experienced Business Analyst for our global Research Team. This role is focused on governance research and involves acting as the primary liaison between the Research team and the Technical Development team.

Overview

We offer an exciting, creative, team‑oriented operations environment for career advancement in Governance research. The primary responsibility is to lead the implementation of operational assessments and to conduct functional requirements analysis for maintenance, enhancements, and new services.

The role is predominantly office‑based but may involve working unusual hours to support customers in the UK, Continental Europe, Asia, and the Americas.

Responsibilities

• Elicit requirements using interviews, document analysis, requirement workshops, storyboards, business process description, use cases, scen...