Business Analyst

The role

We are seeking a skilled Business Analyst to join our dynamic team at TECHTIERA SDN. BHD. as a Business Analyst - Content Management System. In this contract role, you will be responsible for analysing and documenting business requirements, designing solutions, and liaising with cross-functional teams to ensure the successful implementation of a new content management system.

Key responsibilities

1. Gather, analyse, and document business requirements for the content management system
2. Design and document system specifications, user stories, and process flows
3. Collaborate with development and IT teams to translate business requirements into technical solutions
4. Conduct user acceptance testing and provide feedback to the development team
5. Create training materials and provide end-user support for the new content management system
6. Continuously monitor and optimise the content management system to meet evolving b...