Business Analyst / Product Owner - CRM System

About the Company:

DITO Telecommunity Corporation is the third largest telecommunications provider in the Philippines. It is a joint venture company comprised of Udenna Corporation, Chelsea Logistics Holdings Corp., and China Telecommunications Corporation. We are committed to providing Filipinos superior products and services of world-class quality, enabling customers to be connected, anytime, anywhere, any way they prefer.

Role Overview:

The IT Business Analyst will be responsible for bridging the gap between business needs and technical solutions. This role involves working closely with business stakeholders, IT teams, and other relevant parties to ensure the smooth functioning of business processes related to billing, customer management, and service delivery.

Key Responsibilities:

Business Requirements Gathering:<...