Business Analyst

As a Business Analyst at Pointwest, you will play a vital role in bridging business needs and technology solutions. You'll work closely with clients and technical teams to analyze requirements, design workflows, and ensure successful project delivery. This role is also open to Nursing graduates (board exam passers preferred) who want to transition into a BA career—ideal for RN career shifters with hospital and/or BPO experience.

At Pointwest, we live by our values of Leadership, Excellence, and Innovation and thrive in a culture of Agility, Accountability, Innovation, Collaboration, and Customer Centricity.

What You'll Do

• Engage with clients to understand business workflows and translate them into effective technology solutions.
• Serve as a liaison between business users and technical teams, ensuring seamless communication.
• Support user acceptance testing, training, and post-implementation activities to drive adoption.
• Contribute t...