Business Analyst – Retail Banking - Immediate Requirement

• Support the Bank’s Retail Banking transformation and system enhancement initiatives

• Act as a key interface between Retail Banking business units, IT delivery teams, vendors, and governance functions

• Ensure requirements alignment with approved business strategy, IT roadmap, and enterprise architecture principles

• Contribute to initiative scoping, feasibility assessment, and solution option evaluation for wholesale banking systems

• Elicit and document business, functional, and non-functional requirements for retail banking systems, including:

o Core retail and customer servicing systems

o Customer-facing channels (mobile, internet, branch, call centre)

o Payments, cards, and customer onboarding processes

• Prepare and maintain requirement artefacts such as:

o Business Requirements Documents (BRD)

o Functional Specifications / User Stories

o Process maps,...