Business Analyst, Salesforce

When applicable, Bombardier promotes flexible and hybrid work policies.

Benefits

• Insurance plans (Dental, medical, life insurance, disability, and more)
• Competitive base salary
• Retirement savings plan
• Employee Assistance Program
• Tele Health Program

Responsibilities

• Collaborate with stakeholders to gather and document business requirements for Salesforce initiatives.
• Analyze existing business processes to identify gaps, inefficiencies, and areas for improvement.
• Develop optimized workflows and processes that align with best practices and business objectives.
• Analyze and prioritize requirements to ensure alignment with strategic goals.
• Collaborate in configuring Salesforce solutions in lower environments to meet business needs, including creating custom objects, fields, flows, page layouts, reports, configuring email-to-case processes, Classic to L...