Business Analyst

Our client, a top name in their industry and proud member of the Fortune 500, is seeking a passionate and experienced Business Analyst with a strong background in CRM software. You will play a key role in improving and streamlining our business processes through the innovative use of CRM solutions.

Responsibilities:

• Analyze and document business requirements for CRM initiatives
• Work with cross-functional teams to design and implement CRM solutions that meet the needs of our business
• Facilitate workshops and discussions with stakeholders to gather requirements and ensure solutions meet their needs
• Recommend process improvements and increased efficiency through the use of CRM systems
• Develop and maintain strong relationships with key stakeholders, including customers, sales, and other relevant departments
• Provide training and support for end-users on CRM processes and systems
• Conduct data analysis and provide...