Business analyst / solutions architect

Job Description
Job Summary
Infolytics is seeking a highly analytical, detail-oriented, and client-facing Business Analyst / Solutions Architect to lead the discovery and design phases of Zoho-based digital transformation initiatives. The ideal candidate will play a critical role in aligning client business needs with optimal solutions across the Zoho ecosystem, ensuring that proposed implementations are both technically sound and strategically aligned.
This role requires someone with strong business acumen, excellent documentation and reporting skills, deep curiosity about cloud technologies, and a proactive approach to solving complex operational challenges through technology.
Key Responsibilities
1. Business Discovery & Analysis
Conduct structured consultations with clients to understand core business challenges, workflows, and system pain points. Map out current-state vs. future-state processes and identify key transformation opportunities. Translate business nee...