Business Analyst

Join to apply for the Business Analyst role at NAVBLUE, an Airbus Company.

We are currently looking for a Business Analyst (BA) to support the deployment of Navblue OCC products to our customers in the AMER region (North America and South America). This includes N-Ops & Crew (N-OC) and N-Crew Planning (N-PBS) products covering the following areas: network scheduling, operations control, crew planning, crew management, crew rostering, and crew pairing optimization.

Main Responsibilities

• Coordinate and execute delivery of implementations, including the gathering of all required information used in defining the customer product setup
• Perform system training for customers prior to go-live/system adoption, supporting the customers’ existing methodology to provide adequate training
• Handle escalated customer support tickets as required
• Gain customer acceptance by explaining or demonstrating features and operational improvemen...