Business Change Specialist

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DSV encourages inclusivity and is committed to diversity in the workplace, welcoming applications from all qualified individuals including women, members of visible minorities, aboriginal persons, and persons with disabilities. Our goal is to provide an inclusive environment for all to succeed and to support candidates with disabilities throughout the recruitment process.

Summary

The Business Change Specialist supports the national rollout of Tango while continuing to provide operational support for CW1 where no‑go customers remain active. The role combines operational implementation, system readiness, myDSV support, reporting, organizational change, data quality, and KPI enablement. It acts as a national resource with authority to drive process readiness and adoption across all Canadian Air and Sea branches, ensuring consistent use of Tango, pr...