Business Compliance - Senior Coordinator

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

**Position Summary**

The Senior Coordinator Business Compliance (SCBC) will be primarily responsible for running daily, weekly, monthly and on demand reports, providing trends or opportunities within relation to hierarchy and call recording. The SCBC Coordinator will analyze reporting data to identify and prevent issues for call recording, with a general understanding of how the IT architecture works for programs including VoIP/TDM call center phones, Nice, Mattersight, Verint and ticket systems.

The SCBC Coordinator will al...