Business & Customer Service Officer

Business & Customer Support Officer (Dutch is mandatory)

Overall Job Purpose

As a Business & Customer Support Officer, you play a key role in ensuring the smooth operational flow of the day-today operations related to product listings, inventory management, order processing, customer service, and regulatory compliance. You will work closely with the Business Operations Manager, Sr. Business Support Officer, RA-, QA- and Finance department to support the business in delivering high-quality service and maintaining operational excellence.

Delegation of responsibility

In the event of absence, the responsibilities are taken over by the Sr. Business Support officer and Business Operations Manager.

Major tasks & responsibilities/accountability

• Follow up with RA-department to receive the relevant documents of a new product launch (NPL) for listing <...