Business Development Analyst (Mississauga)

We are looking for a Business Development Analyst with strong analytical and strategic thinking skills to support revenue growth and guide our sales team toward profitable market opportunities. This role involves conducting market research, analyzing freight trends, monitoring lane performance, and supporting decision-making with actionable insights.

Key Responsibilities

• Perform in-depth analysis of sales trends, lead generation efficiency, and conversion metrics across CRM platforms (e.g., Salesforce).
• Track customer engagement levels to identify risks of churn, including monitoring frequency of interaction, volume of business, and changes in usage behavior.
• Investigate the reasons behind customer drop-offs and provide actionable insights to recover lost business or prevent future attrition.
• Develop and maintain dashboards using business intelligence tools (e.g., Power BI, Tableau, or Google Looker Studio) for executive-level repor...