Business Development & Customer Success Specialist (SMB) - B2B SaaS | Mining / FIFO / Camp Operations

This is a remote position. About the Role We're looking for someone to support our client's sales team, gradually take ownership of SMB deals, and manage long-term client relationships for a workforce accommodation and transportation platform used across mining, energy, and construction operations. You'll start by supporting senior sellers through demos, proposals, research, and sales coordination while learning the platform and industry. Over time, you'll independently manage SMB opportunities from discovery through close and continue supporting clients post-implementation to drive adoption, retention, and growth. This role is ideal for someone with experience in facilities management, camp services, workforce housing, catering, or remote site operations who wants to transition into B2B SaaS without starting from scratch. The role includes international travel (~1020%) for client meetings, site visits, and industry events. Because the company supports clients globally, candidates shou...