Business Development Lead, SME (Group Insurance)

Job Scope

• Develop and execute the overall SME channel strategy to drive growth in Employee Benefits business, aligned with company objectives.
• Deliver SME channel sales targets, including new business acquisition, renewal retention and portfolio expansion.
• Identify market opportunities, product gaps, and pricing strategies to strengthen competitiveness within the SME segment.
• Drive productivity and effectiveness of the SME sales force and channel partners through clear direction, performance monitoring and coaching.
• Ensure seamless end-to-end implementation for SME clients, including onboarding, policy setup, enrolment, billing and servicing.
• Act as an escalation point for key SME clients and distribution partners to resolve complex issues effectively.
• Lead or participate in projects and initiatives aimed at improving SME proposition, operational efficiency, and digital enablement.

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