BUSINESS DEVELOPMENT MANAGER

Effective negotiation and provision of category management services to clients|- Positive feedback from clients / no complaints - Swift resolutions of identified problems - Excellent alignment between consultant and client - Formal and informal feedback - Consultant Scorecard - 100% customer retention and referrals
Effective team work and self-management |- 100% adherence to procedures - Performance appraisals formal and informal feedback
Effective co-ordination, administration and recruitment of new Clients/ Business| Achievement of sales targets for services, applications and trainings|- Achievement of sales targets - Sound relationships measured via client retention and referrals, positive feedback and absence of negative feedback

Effective management of people|- Retention of strong performers - Formal and informal feedback - Performance appraisal documentation