Business Domain Architect - Online (Fulfillment & Post Purchase)

Summary

As one of the Business Domain Architects within Customer, you will be joining a team that covers a broad area, from Loyalty, CRM, Bank, personalisation, online selling platforms, fulfilment & returns, contact centres and the operation of M&S’s large store estate. You will be one of two Domain Architects in the Online Domain accountable for the target architecture for your domain.

The focus will be fulfilment, reverser logistics and post purchase support. You will ensure enterprise and system capabilities are aligned with the needs of your product Domain and enact business-outcome driven enterprise architecture. You will oversee all architecture solutions within the Domain, working closely with solution architects and Principal Engineers. You will build out and own the target strategy for your Domain collaborating with peers and key stakeholders.

What you'll do