Job Description
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About The Role
The BISO professional will be responsible for acting as an intermediary between customers and VTEX, particularly regarding platform security issues. It will ensure effective service and resolve sensitive incidents, as well as conduct presentations and meetings with clients, including CISOs, to discuss security matters and provide appropriate solutions. It is essential that this person can translate technical security information into clear and accessible language for non-technical clients, always focusing on VTEX's digital security. Additionally, the professional will need to gather customers' security needs and communicate these to internal teams, contributing to the continuous improvement of the platform. This professional will also be responsible for monitoring and resolving security incidents, ensuring that customer concerns are addressed quickly and effectively, and b...
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